How hotels use Accero.

A hotel lobby with a reception desk and lounge chairs

Group sales

A group inquiry arrives during a busy shift

The details are in an email. The next step is in someone’s head.

Accero logs the inquiry, drafts a reply, and reminds your team when it’s time to follow up.

Your team reviews the reply and decides how to move the booking forward.

Corporate business

A local project could mean longer stays

Finding companies and projects that might need rooms takes regular research.

Accero watches for companies and construction projects near your hotel and brings you the ones that could need rooms. It also reminds you when a past account is up for renewal.

Your team decides which prospects fit the property and are worth pursuing.

Billing

The night audit runs into the morning

Matching OTA bookings against the PMS takes hours, and missed no-show and cancellation fees go unbilled.

Accero checks OTA bookings against your PMS reports every night and lists only the exceptions.

Your front office reviews the short list and decides what to charge.

Staff logs

A pool reading is out of range

Pool, maintenance and shift logs live on clipboards nobody reviews until something goes wrong.

Staff fill in logs from a link or QR code on their phone, and Accero sends out-of-range entries straight to the right person.

Your maintenance lead gets the alert and closes it out.

Multiple properties

Different properties need different searches

One property targets sports groups. Another is closer to business parks and conference venues.

Accero runs a separate search for each hotel, so one looks for sports groups and another for business travel.

Each team sees the leads for its own property.

Marketing

An upcoming event gives you something to post

A big event is coming to town, and nobody has time to write about it.

Pick an event and Accero drafts a post with hashtags.

Your team edits it and posts it from your own accounts.

Your PMS runs the bookings.
Accero handles the rest.

Connect your inbox and watch Accero draft a reply to your next inquiry, or book a demo and we’ll walk through it with your hotel in mind.

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